Reservation Policy - Home Beach Mar Inn
- Reservations:
- Reservations can be made online through our website, booking platforms such as Booking.com and Airbnb, or directly by phone or email.
- To secure your reservation, we request a deposit of 50% of the total stay amount at the time of booking. The remaining balance must be paid at check-in.
- We accept payments via bank transfer, credit card, and debit card.
- Cancellations and Changes:
- Cancellations made up to 14 days before the check-in date will receive a full refund of the deposit.
- Cancellations made between 14 and 7 days before check-in will receive a 50% refund of the deposit.
- Cancellations made less than 7 days before check-in will not be refunded.
- Reservation changes (stay dates) are subject to availability and may incur additional fees.
- Check-in and Check-out:
- Check-in is from 2:00 PM, and check-out must be completed by 12:00 PM.
- Please inform us of your arrival time in advance to ensure prompt and efficient service.
- Late check-out is subject to availability and may incur an additional charge.
- Children and Extra Beds Policy:
- Children of all ages are welcome.
- We do not offer cribs or extra beds.
- Pet Policy:
- Small pets are welcome at the inn.
- Internet and Parking:
- Free Wi-Fi is available in all areas of the inn.
- Free private and rotating parking is available on-site, subject to availability. If the parking lot is full, guests must park on the street.
- House Rules:
- The inn is 100% non-smoking.
- Please respect quiet hours from 10:00 PM to 8:00 AM to ensure the comfort of all guests.
- Any damage to the property will be charged at check-out.
- Contact Information:
- For any questions or special requests, please contact us via the email or phone provided at the time of booking.
Cancellation and Refund Policy – Vila Itália Inn and Home Beach Mar
1.Right of Withdrawal: For reservations made online or by phone, guests have up to 7 days from the booking date to exercise the right of withdrawal, with a full refund provided, as long as the check-in date has not yet arrived.
2.Last-Minute Reservations (Made within 7 Days of Check-In): For reservations made less than 7 days before the check-in date, the right of withdrawal does not apply. In case of cancellation, a 50% credit of the amount paid will be offered for future bookings, valid for 6 months, subject to availability and approval.
3.Full Refund Cancellation: For cancellations made up to 30 days before the check-in date, a full refund will be issued, or guests may choose to reschedule their reservation without any additional fees, subject to availability.
4.Partial Refund Cancellation: For cancellations made between 29 and 15 days before the check-in date, 50% of the total reservation amount will be retained as a cancellation fee. Rescheduling is available with an additional fee of 10% of the reservation amount.
5.Limited Refund Cancellation: For cancellations made between 14 and 7 days before the check-in date, 70% of the reservation amount will be retained. The remaining amount may be refunded or converted into a credit for a new reservation within 6 months.
6.No Show: In case of no-show, the full reservation amount will be retained, with no refund or credit offered for future reservations.